Orders

PLACING AN ORDER

We must receive payment in full for your order before it can be accepted. Once your debit/credit card has been authorised and stock is checked, we will send you an email confirming your order. Please keep this email for your records.

We can only accept orders for items that are in stock. If we are not able to fulfil an order we have accepted, your credit card will be re-funded with the original price and we will notify you by email.

SHIPPING INFORMATION

The order will be dispatched between Monday to Friday, excluding local and national holidays. Delivery times are estimates and commence from date of shipping. We shall not be responsible for unpredictable delays. We will endeavor to dispatch your goods within three to five working days from the Order Date.

UK Courier - FREE DELIVERY

Europe/Worldwide Courier - £5.99

For security reasons online purchases will require a signature upon delivery. Purchases may not be shipped to P.O. boxes. Upon delivery, please check that the number of boxes are as stated on the document that you are asked to sign, and that the package is not damaged or wet or tampered with in any way.

DUTIES

Orders to countries outside the EU may be subject to import taxes and/or duties, which are applied when your package reaches your country. Your order is shipped on a DDU (delivery duty unpaid) basis.

We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, contact your local customs office.

RETURNS

In the event that you are not completely satisfied with your order we will be happy to offer you a refund. Refund terms are subject to change under exceptional circumstances and at the discretion of the company.

In order to do this the item(s) must be in a new and unworn condition with no marks and all packaging intact. We cannot accept any used items and any such items will be returned to the purchaser.

Please contact us within 7 days of reciept in order to arrange any returns.

We are unable to offer a refund on any bespoke handbags as these have been made to your specification. 

All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes, delivery or import duties incurred in delivery.

 Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

WEBSITE MATERIALS

- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

- You must not: sell, rent or sub-license material from the website; reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website.

PRIVACY POLICY

We collect information from you when you place an order. When ordering you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. These are only to process transactions and will not be stored on our servers.

CONFORMITY OF GOOD

Specifications and descriptions of products on this website are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

DESIGN AND TRADEMARK

Be Fuller handbags are patented under EU laws.